We put the 10 questions a person in Berkshire asks before choosing managed IT support companie — cost, specialism, who to use, how to check them — to Claude, 3 times each, 30 answers in all, and recorded every firm the answers named. 11 firms in Berkshire were checked against those answers. 2 of them were named at least once. The rest were not recommended in a single answer.
| # | Firm | Named in | On questions | |
|---|---|---|---|---|
| 1 | Monitor | 4 of 30 answers | 2 of 10 | Your firm? Get its report |
| 2 | IT Fast | 2 of 30 answers | 2 of 10 | Your firm? Get its report |
| 3 | Delta 365 | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 4 | Validity | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 5 | Netteam tX | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 6 | Datek Solutions | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 7 | IT First | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 8 | Get Support | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 9 | Sharp Brains | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 10 | Ziptech Services | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 11 | ACT Systems | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
Firms are ranked by the number of answers that named them, then by how many different questions. The assistants do not give identical answers twice, so a difference of one or two mentions is noise; being named on questions a rival is absent from is not.
Every firm above has a private report: which answers named it, which rivals were named instead, whether its website can be read by the assistants, and the three things that would change the result. We work with one managed IT support companie in Berkshire, and this index is re-measured every month, so the change is visible here.