We put the 14 questions a person in Guildford asks before choosing estate agent — cost, specialism, who to use, how to check them — to Claude and ChatGPT, 5 times each, 140 answers in all, and recorded every firm the answers named. 30 firms in Guildford were checked against those answers. 21 of them were named at least once. The rest were not recommended in a single answer.
| # | Firm | Named in | On questions |
|---|---|---|---|
| 1 | Seymours | 24 of 140 answers | 6 of 14 |
| 2 | Strutt & Parker | 22 of 140 answers | 7 of 14 |
| 3 | Collins Guildford | 20 of 140 answers | 4 of 14 |
| 4 | Chantries & Pewleys | 18 of 140 answers | 6 of 14 |
| 5 | Guildford Estate Agents | 18 of 140 answers | 6 of 14 |
| 6 | Bourne | 17 of 140 answers | 5 of 14 |
| 7 | Hill Clements | 15 of 140 answers | 4 of 14 |
| 8 | Clarke Gammon | 12 of 140 answers | 5 of 14 |
| 9 | Foxtons | 11 of 140 answers | 4 of 14 |
| 10 | Savills Guildford | 11 of 140 answers | 3 of 14 |
| 11 | Cavender Estate Agents | 11 of 140 answers | 2 of 14 |
| 12 | Cobbles | 9 of 140 answers | 4 of 14 |
| 13 | Knight Frank Guildford Estate Agents | 8 of 140 answers | 3 of 14 |
| 14 | Hamptons | 8 of 140 answers | 3 of 14 |
| 15 | Unable to determine | 6 of 140 answers | 2 of 14 |
| 16 | EweMove | 3 of 140 answers | 2 of 14 |
| 17 | Belvoir Guildford | 3 of 140 answers | 2 of 14 |
| 18 | HAART | 1 of 140 answers | 1 of 14 |
| 19 | Grantley Group | 1 of 140 answers | 1 of 14 |
| 20 | Unknown - not stated in material | 1 of 140 answers | 1 of 14 |
| 21 | Leaders | 1 of 140 answers | 1 of 14 |
| 22 | Owen Isherwood | 0 of 140 answers | 0 of 14 |
| 23 | Stirling Ackroyd Guildford | 0 of 140 answers | 0 of 14 |
| 24 | Howard Morley & Sons | 0 of 140 answers | 0 of 14 |
| 25 | Property Lounge | 0 of 140 answers | 0 of 14 |
| 26 | The Home Club | 0 of 140 answers | 0 of 14 |
| 27 | Guildford Letting & Estate Agents | 0 of 140 answers | 0 of 14 |
| 28 | Best Estate Agent Guide | 0 of 140 answers | 0 of 14 |
| 29 | Tilney Morris Homes | 0 of 140 answers | 0 of 14 |
| 30 | Kings Estates & Lettings | 0 of 140 answers | 0 of 14 |
Firms are ranked by the number of answers that named them, then by how many different questions. The assistants do not give identical answers twice, so a difference of one or two mentions is noise; being named on questions a rival is absent from is not.
Every firm above has a private report: which answers named it, which rivals were named instead, whether its website can be read by the assistants, and the three things that would change the result. We work with one estate agent in Guildford, and this index is re-measured every month, so the change is visible here.