We put the 14 questions a person in Guildford asks before choosing mortgage broker — cost, specialism, who to use, how to check them — to Claude and ChatGPT, 5 times each, 140 answers in all, and recorded every firm the answers named. 30 firms in Guildford were checked against those answers. 7 of them were named at least once. The rest were not recommended in a single answer.
| # | Firm | Named in | On questions |
|---|---|---|---|
| 1 | Heritage IMA | 15 of 140 answers | 2 of 14 |
| 2 | The Surrey Mortgage Broker | 12 of 140 answers | 3 of 14 |
| 3 | Complete Mortgages | 6 of 140 answers | 1 of 14 |
| 4 | DJB Mortgages | 5 of 140 answers | 2 of 14 |
| 5 | The Mortgage Choice | 5 of 140 answers | 1 of 14 |
| 6 | Just Mortgages | 1 of 140 answers | 1 of 14 |
| 7 | Easy Street | 1 of 140 answers | 1 of 14 |
| 8 | Feel Financial Services Ltd | 0 of 140 answers | 0 of 14 |
| 9 | Stirling Ackroyd | 0 of 140 answers | 0 of 14 |
| 10 | Watermelon Mortgages | 0 of 140 answers | 0 of 14 |
| 11 | Core Mortgages Ltd | 0 of 140 answers | 0 of 14 |
| 12 | Established Mortgage Advisors for the Nepalese Community | 0 of 140 answers | 0 of 14 |
| 13 | Guildford Financial | 0 of 140 answers | 0 of 14 |
| 14 | Money Ways UK | 0 of 140 answers | 0 of 14 |
| 15 | AJMS | 0 of 140 answers | 0 of 14 |
| 16 | Independent Whole-of-Market Mortgage & Protection Advice | 0 of 140 answers | 0 of 14 |
| 17 | JML | 0 of 140 answers | 0 of 14 |
| 18 | Exclusive Mortgage Management | 0 of 140 answers | 0 of 14 |
| 19 | Tyler Mortgage Management | 0 of 140 answers | 0 of 14 |
| 20 | Kay | 0 of 140 answers | 0 of 14 |
| 21 | Evelyn Partners | 0 of 140 answers | 0 of 14 |
| 22 | Brooklands Commercial Finance | 0 of 140 answers | 0 of 14 |
| 23 | Favourite Mortgages | 0 of 140 answers | 0 of 14 |
| 24 | Curchods Mortgage Services | 0 of 140 answers | 0 of 14 |
| 25 | MPowered | 0 of 140 answers | 0 of 14 |
| 26 | MQube | 0 of 140 answers | 0 of 14 |
| 27 | XPRESS MORTGAGES | 0 of 140 answers | 0 of 14 |
| 28 | Oakwood | 0 of 140 answers | 0 of 14 |
| 29 | Thakor Mortgage Services | 0 of 140 answers | 0 of 14 |
| 30 | JG Finance | 0 of 140 answers | 0 of 14 |
Firms are ranked by the number of answers that named them, then by how many different questions. The assistants do not give identical answers twice, so a difference of one or two mentions is noise; being named on questions a rival is absent from is not.
Every firm above has a private report: which answers named it, which rivals were named instead, whether its website can be read by the assistants, and the three things that would change the result. We work with one mortgage broker in Guildford, and this index is re-measured every month, so the change is visible here.