We put the 10 questions a person in Surrey, Hampshire and Berkshire asks before choosing independent estate agent — cost, specialism, who to use, how to check them — to Claude, 3 times each, 30 answers in all, and recorded every firm the answers named. 20 firms in Surrey, Hampshire and Berkshire were checked against those answers. 2 of them were named at least once. The rest were not recommended in a single answer.
| # | Firm | Named in | On questions | |
|---|---|---|---|---|
| 1 | Vickery | 5 of 30 answers | 3 of 10 | Your firm? Get its report |
| 2 | Osborne Heath | 2 of 30 answers | 1 of 10 | Your firm? Get its report |
| 3 | The Personal Agent | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 4 | Davies Property Partners | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 5 | Jones Robinson | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 6 | Sears | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 7 | Barton Wyatt | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 8 | Dybles | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 9 | Hound & Porter | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 10 | Warren Powell-Richards | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 11 | Woking Office | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 12 | Michael Everett Estate Agents | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 13 | Downer & Co | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 14 | Hawksman Real Estate | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 15 | Oakwood Estates | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 16 | Martyn Russell Property Services | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 17 | Rowe & Co Homes | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 18 | Simmons & Sons | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 19 | Sansome & George | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
| 20 | Farmer & Dyer | 0 of 30 answers | 0 of 10 | Your firm? Get its report |
Firms are ranked by the number of answers that named them, then by how many different questions. The assistants do not give identical answers twice, so a difference of one or two mentions is noise; being named on questions a rival is absent from is not.
Every firm above has a private report: which answers named it, which rivals were named instead, whether its website can be read by the assistants, and the three things that would change the result. We work with one independent estate agent in Surrey, Hampshire and Berkshire, and this index is re-measured every month, so the change is visible here.